Pam Barker

Chief Executive Officer

Pam has extensive experience across the not-for-profit sector. Pam’s experience includes National Program Manager of the Health & Wellbeing Program at ACON, New South Wales’s largest LGBTIQ Health Service, and Senior Manager at the Black Dog Institute.

Before this, she managed Open Doors Youth Service, QLD’s largest LGBTIQA+ youth service supporting young people aged 12–24 years. Open Doors Youth Service is a Reconnect funded organisation providing homelessness prevention and psychosocial support to young people. Pam advocated for change in policy reform at both state and federal government levels partnering with stakeholders to affect change across QLD for LGBTIQ Youth.

Pam is studying for her degree in Psychology and will register as a Clinical Health Psychologist specialising in youth. She also sits on the board of WayAhead Mental Health Association.

Pam brings a wealth of knowledge, wisdom and passion to the homelessness sector advocating for our members and to improve the lives of young people across NSW.


Dr Elizabeth Watt

Manager of Research and Policy

Elizabeth is an applied social researcher, who leads our advocacy, evaluation and evidence work. In her previous role as Senior Research Officer at the NSW Department of Communities and Justice, she gained expertise in helping policy makers and practitioners use evidence to achieve positive outcomes for vulnerable children, young people and families.

Before this, Elizabeth researched the impact of political and technological changes on Indigenous Australian society at Deakin University. Her PhD, completed at the Australian National University in 2016, drew on extensive fieldwork in a remote Cape York community to explore the local reception of welfare reforms.


Megan Hall

Health Promotion and Training Coordinator

Megan delivers our Sticky Stuff program alongside other NSW Health initiatives, all aiming to improve sexual health outcomes for young people throughout NSW. Megan is driven to provide holistic health information and practical solutions to ensure that participants feel prepared and comfortable to open up the conversation of sexual health with young people.

Megan comes from a nursing background, having spent 3 years working in the area of sexual health. Before this, she worked with young people in many different capacities, as an Indigenous Group Training Consultant, a Boarding Supervisor at a Residential college and an Outdoor Education Instructor. Regardless of her role, Megan has always been passionate about empowering individuals to challenge themselves.


Lauren Brown

Real Estate Training Coordinator

Lauren develops and implements training under our Real Estate Engagement project. With a professional background in Community Development with Women’s Health, as well as Arts program development within the Education sector, her creativity in the welfare space is a passion and strength.

Lauren is studying for her degree in Social Work and also holds a Diploma in Community Welfare as well as Training and Assessment qualifications. Lauren is also a life-giver to two loud teenage boys who continue to challenge and motivate her both personally and professionally – this gives her a personal understanding of the challenges facing youth today.


Natalie Poulos

Admin Assistant to the CEO

Natalie is originally from Sydney but has recently relocated from an 11-year stint in New York City. She wishes to pursue a career in the homelessness sector and brings a wealth of knowledge and positive energy to the office.

Natalie’s hobbies include baking treats for the team and her family.


Caitlyn Ellender

Marketing and Communications Officer

Caitlyn holds a Bachelor of Communication and Media Studies and has experience working in the non-profit sector. She is passionate about making a difference and obsessed with all things digital. A real team player, Caitlyn’s attention to detail is key for a bullet-proof strategy.

When she’s not at work, Caitlyn enjoys volunteering, trying new things, and playing with her two puppies!


Olivia Iannelli

Senior Research and Policy Officer

Olivia holds an LLM in International Human Rights Law from Essex University where she also spent time working as a Research Assistant and a BA in Arabic and Politics from SOAS University of London. Before joining us, Olivia worked and volunteered for various human rights organisations in the field of domestic violence, children’s rights and modern slavery in the UK, Australia and Jordan such as Rape and Domestic Violence Services Australia, Amnesty International, ECPAT UK and Leaders of Tomorrow.

She has extensive experience in writing and delivering high-level reports for governmental bodies on issues linked to victim’s rights and human rights. For instance, alongside Dr Muraszkiewicz, she recently undertook a review of the National Referral Mechanism for victims of human trafficking within the UK for the European Commission and is currently working on a project funded by the Irish Policing Authority on victims’ experience with the Garda Síochána.

As a recent migrant to Australia, Olivia loves exploring different beaches and walking and running with her puppy!


Shoshana Booth

Research and Policy Assistant

Shoshana previously worked in federal and state government roles in primary health care and homelessness. Before this, she worked at the Refugee Advice and Casework Service (RACS), coordinating legal service delivery for refugees and asylum seekers. She holds a Bachelor of Arts (Arabic & Hebrew) and is an experienced project manager and communicator.

Shoshana is passionate about social change and mental health and is undertaking a Masters of Social Work (Qualifying) to become a mental health social worker. In her spare time, Shoshana is happiest when she is gardening or cooking, especially if she is cooking something she grew in her garden.


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